Field Description
Application
Admission is offered for August enrollment only. All international applicants must demonstrate proficiency in the English language. International students demonstrate proficiency by submitting official test scores from TOEFL (Test of English as a Foreign Language) or IELTS (International English Language Testing System). For more information, please review our application requirements page.
M.S. and Ph.D. programs
The Master of Science (MS) and Doctor of Philosophy (PhD) programs in Hotel Administration at Cornell University prepare scholars to advance research and education in hospitality, services, and related business disciplines. Housed within the Nolan School of Hotel Administration in the SC Johnson College of Business, the programs offer students the opportunity to work closely with faculty who are internationally recognized for their contributions to hospitality management, service operations, real estate, marketing, organizational behavior, and finance.
The field brings together an interdisciplinary faculty whose research spans the behavioral, quantitative, and economic foundations of hospitality and service management, as well as emerging areas that integrate technology, analytics, and the social sciences to address evolving industry challenges. Students engage in rigorous academic training while contributing to research that shapes both scholarship and practice in the global service economy.
Students pursue advanced study in areas central to hospitality and service research, including service operations, consumer behavior, real estate and finance, organizational behavior, marketing, and strategy. The programs are designed for individuals seeking academic careers at leading research universities or research‑oriented roles in industry, government, and policy organizations.
Program Focus
Both the MS and PhD programs are fully residential and research intensive, emphasizing:
- Foundational coursework in theory, research methods, and discipline‑specific knowledge
- Early involvement in original research, working closely with faculty mentors
- Interdisciplinary collaboration across the SC Johnson College of Business
- Professional development for academic and research careers, including teaching, scholarly communication, and conference participation
The MS program provides advanced research training and serves as a pathway to doctoral study or research‑focused industry roles. The PhD program prepares graduates for faculty positions at research universities, where they contribute to scholarship in hospitality, services, and related business fields.
Areas of Specialization
Students may focus their graduate studies in one of several subject areas, including:
- Services Management
- Real Estate
Data and Statistics
Field Manual
Faculty
Aaron Ashok Adalja
- Campus: Ithaca
- Concentrations: Hotel Administration: food and beverage management; hospitality management
- Research Interests: food and agricultural economics
Chris K. Anderson
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: revenue management; dynamic pricing; real options
Elena Belavina
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
Linda Canina
- Campus: Ithaca
- Concentrations: Hotel Administration: financial management; hospitality management
- Research Interests: asset pricing; valuation
Steven Andrew Carvell
- Campus: Ithaca
- Concentrations: Hotel Administration: financial management; hospitality management
- Research Interests: developing models to incorporate real options, risk analysis, and debt capacity into hotel feasibility analysis; economic value-added models applied to hotel operations
Yaxuan Chen
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management; hotel accounting
- Research Interests: performance measurement and management; personnel control; organizational design; organizational culture; management control systems
Jacob Patrick Chestnut
- Campus: Ithaca - (Divisional Member)
- Concentrations: Hotel Administration: hospitality management
- Research Interests: behavioral operations management, sustainability, procurement, mechanism design
HaeEan Chun
- Campus: Ithaca
- Concentrations: Hotel Administration: marketing
- Research Interests: marketing
Dragana Cvijanovic
- Campus: Ithaca
- Concentrations: Hotel Administration: financial management; hospitality management
- Research Interests: real estate finance, household finance, corporate governance
Chekitan Singh Dev
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: strategic marketing; branding; strategic alliances; e-commerce
Sean J Flynn
- Campus: Ithaca
- Concentrations: Hotel Administration: real estate management
- Research Interests: Finance, real estate
Alexander Goldklank Fulmer
- Campus: Ithaca
- Concentrations: Hotel Administration: marketing
- Research Interests: Consumer behavior, brand and product biography, marketing communications
Miguel I. Gomez
- Campus: Ithaca
- Concentrations: Hotel Administration: food and beverage management; marketing
- Research Interests: Food distribution and marketing Food system modeling Quantitative methods
Jason Greenberg
- Campus: Ithaca
- Concentrations: Hotel Administration: food and beverage management
- Research Interests: Entrepreneurship, crowdfunding, social networks
Heeyon Kim
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: Strategic management, innovation
Robert Kwortnik
- Campus: Ithaca
- Concentrations: Hotel Administration: marketing
- Research Interests: consumer behavior; with special attention to consumer decision making for experiential products and associated strategic implications for services marketing
Lauri Valtteri Kytomaa
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: Industrial Organization, Household Finance, Real Estate, Public Policy
Tashlin Lakhani
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management; human resource management
- Research Interests: strategic human resource management, labor and employment relations, franchising
Wyatt Lee
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: evaluations, inequality, labor market
Peng Liu
- Campus: Ithaca
- Concentrations: Hotel Administration: financial management; Hospitality Management: real estate management
- Research Interests: asset pricing, securitization, real estate finance, commodity, housing, investment banking and financial intermediaries
William Michael Lynn
- Campus: Ithaca
- Concentrations: Hotel Administration: marketing
- Research Interests: tipping behavior; status consumption; and consumer response to product scarcity
Michael D. Maffie
- Campus: Ithaca
- Concentrations: Hotel Administration: human resource management
- Research Interests: Gig work, Human Resources, Labor Relations
Francisco de Asis Martinez Jerez
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management; hotel accounting
- Research Interests: performance measurement and management; corporate governance; leadership; organizational design; strategy implementation
Pamela C. Moulton
- Campus: Ithaca
- Concentrations: Hotel Administration: financial management; Hospitality Management: real estate management
- Research Interests: market microstructure; liquidity; international finance; attention constraints; automation
Marie E Ozanne
- Campus: Ithaca
- Concentrations: Hotel Administration: food and beverage management
- Research Interests: operations, technology and information management, marketing (consumer behavior)
Meng Qi
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: Operations Management, Machine Learning, Optimization, Supply Chain Management, Retail Operations
Daniel W.C. Quan
- Campus: Ithaca
- Concentrations: Hotel Administration: real estate management
- Research Interests: real estate finance; mortgage markets; auction markets
Ovul Sezer
- Campus: Ithaca
- Concentrations: Hotel Administration: human resource management
- Research Interests: Impression Management, Social Cognition, Behavioral Economics and Decision Research Interpersonal & Intergroup Processes, Relationships at Work
David S Sherwyn
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management; human resource management
- Research Interests: labor and employment law issues relevant to the hospitality industry; specifically, mandatory arbitration of discrimination lawsuits and sexual harassment
Yuan Shi
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: strategic management, innovation, entrepreneurship
Tony L Simons
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management; human resource management
- Research Interests: trust, integrity, and conflict in executive groups and between employees and management
Vincent W. Slaugh
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
Alex M Susskind
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: organizational communication and behavior examining (a) the impact of communication network relationships upon the attitudes and perceptions of organizational members at both the individual and group levels, and (b) the customer-server exchange focusing on service workers behavior and attitudes, and their influence upon consumer behavior and satisfaction
Simone Tang
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: behavioral ethics, organization perception
Alexei Tchistyi
- Campus: Ithaca
- Concentrations: Hotel Administration: financial management; hospitality management
- Research Interests: real estate finance, corporate finance, contract theory
Gary M Thompson
- Campus: Ithaca
- Concentrations: Hotel Administration: hospitality management
- Research Interests: labor scheduling in service delivery systems
John Bruce Tracey
- Campus: Ithaca
- Concentrations: Hotel Administration: human resource management
- Research Interests: training, leadership, employment law, and turnover costs
Kathleen M Walsh
- Campus: Ithaca
- Concentrations: Hotel Administration: human resource management
- Research Interests: service relationships and delivery; empowerment; organizational and professional identity and commitment
Kristina M. Workman
- Campus: Ithaca - (Divisional Member)
- Concentrations: Hotel Administration: human resource management
Ruihao Zhu
- Campus: Ithaca
- Concentrations: Hotel Administration: food and beverage management; hospitality management
- Research Interests: Data Science, Machine Learning, Revenue Management, Supply Chain Management