TECH 5290 - Crisis Management in Tech

Spring. 1 credit. Letter grades only (no audit).

K. Guarini.

A crisis can strike at any time, and it can have major impacts on a business, its reputation, and its customers. This course prepares future tech industry leaders to navigate crises. Each session dives into real-world case studies encompassing data breaches, product failures, regulatory incidents, service disruptions, cybersecurity attacks, and more. Through in-depth analysis and practical applications, students explore the multifaceted landscape of tech crises, crafting actionable crisis management plans. This course arms participants with a comprehensive playbook, honing their abilities to mitigate risks, lead during crises, and learn from incidents,
ensuring preparedness and resilience in the ever-evolving tech sphere.