Courses of Study through eCornell 2022-2023 
    
    May 20, 2024  
Courses of Study through eCornell 2022-2023 [ARCHIVED CATALOG]

Hospitality Management 360 Certificate


In eCornell Certificate Programs  

The hospitality business has more moving parts than most people realize, and more customer touchpoints than any other industry. Teamwork is essential. Whether you aspire to management, have recently been promoted, or are currently in a management position, this certificate program positions you to make a bigger impact in your organization and your career.

This certificate consists of 18 two-week courses – 14 core and 4 elective courses – and provides the essential skills you need to ensure that your organization runs like a well-oiled machine. You’ll quickly develop the technical expertise and broad, strategic focus needed to become a top-level hospitality manager.

You can complete all of the courses in this program and earn your certificate in as little as 9 months, spending about three to five hours per week.

Key Takeaways


  • Define and differentiate between leadership and management
  • Create a plan for overcoming new leadership challenges and forming a high-functioning team
  • Identify the proper online sources of financial information for research purposes
  • Understand the structure of the three principal financial statements
  • Analyze your firm’s marketing approach and make strategic decisions on how to optimize your team’s efforts
  • Design and execute your own pricing strategy for a particular product or service
  • Develop the fundamentals and practical skills involved in planning, opening, and managing an operation
  • Assess a restaurant’s revenue capability and how to maximize its profitability
  • Adopt a strategy that is focused on revenue per available room (RevPAR)
  • Build booking curves; account for “pick-up”; segment demand by market, group, and channel; and calculate error and account for its impact.

What You’ll Earn


  • Hospitality Management 360 Certificate from Cornell Hotel School
  • 180 Professional Development Hours (18 CEUs)
  • 24 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification
  • 24 credit hours toward HRCI recertification
  • 25.25 Professional Development Units (PDUs) toward PMI recertification

Who Should Enroll


  • Hospitality managers working in hotels and corporate offices
  • Hospitality professionals aspiring to management positions

Total Investment


  • 9 months to complete all the courses

How to Enroll


For more information on how to enroll, please visit Hospitality Management 360 Certificate