HADM 1350 - Introduction to Hotel Operations

Fall, spring. (Seven weeks) 2 credits. Letter grades only.

Corequisite: HADM 1360. Enrollment limited to SHA and ITD students. Required. Students enrolled in Lec 1 of HADM 1350 take Lec 2 HADM 1360 in same semester, and vice versa.

R. McCarthy.

This course is designed to introduce students to the scope of the hotel industry and the organizational structure and operational mechanics of how the departments within the rooms division of an individual hotel operate. Understanding the scope of the industry involves understanding who the major players are and what market segments their brands serve. Students gain an understanding of how work is performed and how activities are coordinated within the rooms division and among other hotel departments. Completion of a rooms division practicum that exposes students to the housekeeping and front desk operations at the Statler Hotel is a required course activity.