HADM 7610 - Management Communication

Fall. 3 credits. Letter grades only.

Enrollment limited to: M.M.H. students. Required.

A. Newman.

Organizational leaders in the hospitality industry depend on written, visual, and oral messages to solve problems and to accomplish professional goals within the workplace. Students learn to think critically, ethically, and strategically about communication in a variety of contexts and for a variety of purposes, for example, proposing an idea and managing a crisis situation. Students will practice communication principles, such as developing and supporting an argument and crafting clear, concise messages.

Outcome 1: PLO 2.1: Students will create professional-quality written business documents.

Outcome 2: PLO 2.2: Students will plan and deliver a professional-quality oral presentation.

Outcome 3: PLO 2.3: Students will demonstrate effective behaviors within a diverse team based on their analysis of team needs.

Outcome 4: PLO 3.1: Students will recognize and distinguish the ethical dimensions of a business decision.

Outcome 5: PLO 3.2: Students will evaluate the ethical consequences of their business decisions on various stakeholders.