Courses of Study 2020-2021 
    
    Nov 30, 2024  
Courses of Study 2020-2021 [ARCHIVED CATALOG]

Restaurant Revenue Management Certificate


In eCornell Certificate Programs 

Strategic restaurant revenue management is a critical ingredient in your recipe for profitability. But using a proven system to manage key dining variables has impacts beyond revenue—it has a ripple effect on customer service. Creating optimal dining flows, table mixes, and pricing helps you meet customer needs better than ever before.

This certificate program consists of five two-week courses that cover the fundamentals of successful revenue management, providing practical guidance for implementing a restaurant revenue management strategy. Learn to optimize occupancy, table mix, meal duration, and pricing. Then, bring it together with a proven process for implementing a revenue management strategy that boosts profits. Finally, learn additional tools for diagnosing and resolving operational problems and for improving the customer service experience.

Key Takeaways


  • Create an income statement that records the information that is critical to your specific type of restaurant
  • Interpret your data, identify trends, and catch issues that can have a positive or negative impact on your operation
  • Analyze your financial and performance information to identify, implement, and evaluate improvement solutions
  • React to the advantages and disadvantages of a restaurant reservation system
  • Analyze and identify the factors that will help you improve occupancy rates and control meal duration
  • Develop the skills you’ll need to determine each stage of the customer’s dining experience
  • Apply strategies to accommodate arrival patterns and manage occupancy and meal duration
  • Provide guidance on how to implement strategies that will be most profitable
  • Use variable-pricing approaches to develop recommendations for improving revenue

What You’ll Earn


  • Restaurant Revenue Management Certificate from Cornell Hotel School
  • 50 Professional Development Hours (5 CEUs)

Who Should Enroll


  • Restaurant owners, managers, and operators
  • Foodservice professionals responsible for their organization’s financial performance
  • Hospitality professionals
  • Executive chefs

Total Investment


  • $3,600 with monthly payment options available
  • 3 months to complete all the courses

How to Enroll


For more information on how to enroll, please visit Restaurant Revenue Management Certificate